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Not much has gone great today at all the useless Apple corporate relations called me to tell me my computer investigation needs to go to another department. Lied to by Apple about my goodwill gesture and blatantly disrespected I wonder what else to expect to get my laptop replaced. Damaged Fedex box and no one cares to rectify the problem. My computer is damaged and I bought a lemon laptop it could take up to when I leave for Switzerland to have it fixed how that make any sense.

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